FAQ – Rhythora 🎵

1. Where is Rhythora based?
We are based in Carmarthen, United Kingdom. All our orders ship directly from the UK.

2. Do you offer free shipping?
Yes! All orders within the UK include free shipping. Processing takes 1–3 business days, and delivery usually takes 2–4 business days.

3. How do I track my order?
Once your order has been shipped, you will receive a confirmation email with your tracking number and link to follow the delivery.

4. What is your return policy?
We offer a 30-day return guarantee. Items must be in original condition and packaging. Refunds are processed to your original payment method within 14 days after approval.

5. How long does delivery take?
After 1–3 business days of processing, delivery within the UK usually takes 2–4 business days.

6. Do you ship outside the UK?
Currently, we only ship within the United Kingdom.

7. How can I contact customer support?
You can reach us by email at rhythora@proton.me, by phone at +44 7893 20908, or via our contact page on rhythora.shop.

8. Are payments secure?
Yes. All payments are processed securely through trusted payment providers. We never store your payment details.

9. Do your products have warranties?
Where applicable, products come with manufacturer warranties. Please check the individual product page for details.

10. Can I change or cancel my order?
If your order hasn’t been shipped yet, contact us immediately at rhythora@proton.me and we’ll do our best to update or cancel it.